Privacy Policy & Cookies Statement

FTF Group Climate thank you for visiting this website.

Protecting consumer privacy is very important to us. Our Online Privacy Statement is available to inform you about our collection and use of personal information so that you can make informed choices about how your own information is collected and used. This Online Privacy Statement reflects our policies covering personal information collected at this website.

You may request further details about our processing activities, including a complete record of the data we store about you, ask us to correct the information we hold, or ask us to stop processing it, by emailing us on info@ftfgroup.us.

Note: Cookies have already been set for this site to use this site without attempting to delete or disable the cookies will be regarded as acceptance of those cookies.

Here's what you need to know:

We store information about you using cookies (files which are sent by us to your computer or other access device) which we can access and use to help understand who visits our site.

As part of the law we need to let you know which cookies are used on this site.

--utmz,__utmc,__utmb, __utma, created by Google Analytics: Stores where a visitor came from (search engine, search keyword, link), how long you stay on a site: when a visit starts, and approximately ends, each user's amount of visits, and the time of the first visit, the previous visit, and the current visit.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your browser and/or for your operating system.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Information collected directly from you
Generally, you can visit FTF Group's sites without entering any personal information. On certain pages, we may ask you for personal information to provide a service that you have requested such as access to our newsletter. The personal information we collect or receive may include:

• contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and physical address.
• information about your company and job function.
• your e-mail marketing preferences.
• information used to customize and facilitate your use of our sites, including login and technical information.

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service.

By providing FTF Group with any contact details, you are are hereby allowing FTF Group to contact you regarding certain services such as sales calls, general information and support. You can contact FTF Group at any time to revoke this permission.

Information collected automatically
We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access and other actions taken within FTF Group's sites. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site and the website from which you linked to one of our sites. We do not combine this standard information with other personal information.

Except as described below, personal information that we collect about you through our sites or that you provide to us when you contact us will not be shared outside of FTF Group without your permission.

Disclosure to MailChimp
If you have subscribed to our monthly email newsletter your details will be disclosed to MailChimp to allow us to send emails via their service. You can unsubscribe at any time, for our newsletter by clicking the unsubscribe link at the bottom of the newsletters or by emailing info@ftfgroup.us. MailChimp's privacy policy can be found here www.mailchimp.com/legal/privacy/.

Disclosure to service providers
FTF Group contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, conducting surveys, processing transactions, analysing our sites and performing business and other analyses to improve the quality of our business, our sites and FTF Group products or services. We provide these companies with only those elements of your personal information they need to deliver those services effectively. These companies and their employees are prohibited from using personal information they receive from FTF Group for any other purpose.

Disclosure to distributors
In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose. In some cases, we may seek your permission to share your information with distributors for marketing purposes other than responding to a request from you. However, we will not share your information for such marketing purposes unless we have obtained your express consent to do so.

Disclosure for other reasons
We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.

FTF Group limits access to personal information to those employees of FTF Group and its affiliates who need it to fulfil their business responsibilities.

Employees must adhere to FTF Group privacy policies. Employees violating these policies may be subject to disciplinary action, up to and including dismissal.

Vendors and other outside contractors we engage are subject to our requirements to ensure that sensitive personal information is safeguarded.

Security safeguards
At FTF Group, security is a priority. We employ appropriate measures to protect consumer information against unauthorized access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security and other appropriate technologies. FTF Group continually reviews and enhances its security systems, as necessary.

We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

We maintain procedures to assure the quality of information we collect and where applicable, we will inform consumers about how they can access their personal information and make corrections, if necessary.

FTF Group employs appropriate measures to assure the quality of information we collect directly from consumers. Where FTF Group collects information directly from consumers or sources other than our business customers, we permit them, if possible, to dispute or correct any erroneous or out-of-date personally identifiable information. Of course, this correction would not be possible if the information is proprietary to one of our business customers, reflects historical transaction information or if correction would violate the privacy or legal rights of a third party. Where applicable, we abide by laws related to such information. You can correct factual errors in your personally identifiable information by sending us a request to info@ftfgroup.us, that credibly shows error. We reserve the right to independently verify claims made. To protect your privacy and security, we also will take reasonable steps to verify your identity before making corrections. We reserve the right to assess a service charge for providing you any information in connection with your request.

THE FTF Group WEBSITE IS NOT DIRECTED AT CHILDREN UNDER THE AGE OF 13.
Our website is not directed at children under the age of 13 and FTF Group does not collect or maintain information at our website from those we actually know are under the age of 13.

FTF Group may create links to third party websites. FTF Group is not responsible for the content or privacy practices employed by websites that are linked from our website.

If you have questions regarding this statement or our handling of your personal information, please contact our data controller using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.

Email:
info@ftfgroup.us

Mailing Address:
Frenger Systems Ltd
Riverside Road
Pride Park
Derby
DE24 8HY

We may alter this statement as needed for certain products and services and to abide by local laws or regulations around the world. FTF Group reserves the right to amend or modify this statement from time to time. We urge you to review this statement whenever you visit in order to obtain the most current statement. You may change your choices at any time.